Contact Us

We're here to help with any questions about your passport photos.

Email Support

For general inquiries and support

support@passport-image.com

Refund Requests

For refund and payment inquiries

refund@passport-image.com

Frequently Asked Questions

How long does it take to process my photo?

Our AI processes your photo instantly. The entire process from upload to download takes just a few seconds.

What if my photo is rejected by the passport office?

We offer a 100% satisfaction guarantee. If your photo is rejected due to our processing, we'll provide a full refund. See our refund policy for details.

What countries do you support?

We support passport photo requirements for over 50 countries, including the US, UK, Canada, Australia, and many more. Check our requirements page for the full list.

Can I print the photos myself?

Yes! Your digital download is print-ready at 300 DPI. You can print at home or at any local pharmacy, photo center, or online printing service.

How long can I access my photos?

Your photos are available for download for 30 days after purchase. We recommend downloading and saving your photos immediately.

Response Time

We typically respond to all inquiries within 24 hours during business days.